At Aturas Meditech OPC Private Limited, we are committed to providing a seamless and reliable delivery experience for our customers. Below is an overview of our delivery policies to ensure transparency and satisfaction.
Shipping Locations
- We deliver to most locations across India.
- If your area is not serviceable, our team will notify you at the earliest.
Shipping Charges
- Free Shipping: Available for orders above ₹xxx – check offers page and checkout page (subject to change anytime without any prior information).
- Standard Shipping: A nominal fee is applied for orders below ₹xxx, calculated at checkout.
Delivery Timelines
- Orders are typically processed within 1-2 business days after confirmation.
- Delivery times vary based on the location and product availability:
- Metro Cities: 3-5 business days.
- Other Areas: 5-10 business days.
- During peak seasons or unforeseen circumstances, there might be delays. We appreciate your patience.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Use this tracking number to monitor the status of your delivery on our website or logistics partner’s website.
Delivery Attempts
- Our delivery partners will make up to two attempts to deliver your package.
- If the package is not delivered, it will be returned to us, and we will contact you for further instructions.
Damaged or Incorrect Items
- If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. (with unpacking video proof)
- We will arrange a replacement or refund as per our Return Policy.
Delivery Restrictions
- Deliveries are made during business hours, typically between 9:00 AM and 7:00 PM, excluding public holidays.
- Special delivery requests, such as specific time slots, may not always be accommodated.
Contact Us
For any questions or assistance regarding your delivery, please contact us:
- Email: care@aturasmeditech.com
- Phone: +91-9999103039
Thank you for choosing Aturas Meditech OPC Private Limited. We are dedicated to ensuring a smooth delivery process for all your orders.