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Frequently Asked Questions! (FAQs)
General Questions
1. What is Aturas Meditech OPC Private Limited?
Aturas Meditech is a company dedicated to providing premium Ayurvedic medicines, healthcare products, and professional consultancy services for business growth and innovation.
2. Where are you located?
We are based in Ghaziabad, UP, India. For more details, please check our Contact Us page.
3. How can I reach your customer support?
You can contact us via phone at +91-9999103039 or email us at info@aturasmeditech.com / care@aurainternational.shop
Products
4. Are your products 100% natural and handmade?
Yes, all our Ayurvedic products are 100% natural, handmade, and crafted with care to ensure the best quality.
5. Do you offer free shipping?
Yes, we offer free shipping on orders above ₹299. Additional charges may apply for orders below this amount.
6. Can I return or exchange a product?
Yes, we have a hassle-free return and exchange policy. Please visit our Return Policy page for detailed information.
Services
7. What consultancy services do you offer?
We provide consultancy for Ayurvedic medicine development, company setup, new product development, web development, digital marketing, and video editing.
8. How can I book a consultation?
You can book a consultation by contacting us via phone or email, or by filling out the inquiry form on our Contact Us page.
Payments and Orders
9. What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
10. How can I track my order?
Once your order is shipped, we will send you a tracking link via email or SMS. You can also check the status through your account on our website.
Other Questions
11. Do you offer customization for products?
Yes, we can provide customized solutions based on your specific requirements. Please reach out to us for more information.
12. How can I stay updated on new products and offers?
Follow us on social media or subscribe to our newsletter for the latest updates, offers, and product launches.